I run a 2gb toxic sapphire and a custom computer, I haven't had issue till the patch 2.3.
Symptoms:
Video freeze only in Act V swamp areas.
Can still use mouse and keyboard and computer, but unable to tell what is going on in the game. I have to alt-f4 or TP to get my video back. Sometimes when I TP the video still won't respond. I have reinstalled 4 times different hard drives and in different ways. Completely removed all game files from blizzard and reinstalled all of them again as well.
I am an IT tech, so I know basic troubleshooting steps. If you know why it freezes, it seems to be related to directX v9.
I am running into the same issue with Act 2 Desolate sands. This is really hurting my season experience as I cannot get the materials required to extract legendaries because of this bug. If anyone has any idea on how to fix I would be deeply appreciative.
From what i've tested it seems to be only certain areas within the map itself that cause this to happen; as I've entered from another route other than the waypoint into desolate sands. When I run towards the waypoint the screen freezes but gameplay continues. This has also happened during rifts. The only way I get my video back is by TPing and opening up my task manager.
I do not use turboHUD
I've tried windowed, Fullscreen, ect.
I've tried changing my graphic options around, even dropping resolution.
I was running some more tests, I went to uninstall Diablo III again and realized D3PTR was still installed. After removing the PTR my game seems to be working normally again.
Hello,
I run a 2gb toxic sapphire and a custom computer, I haven't had issue till the patch 2.3.
Symptoms:
Video freeze only in Act V swamp areas.
Can still use mouse and keyboard and computer, but unable to tell what is going on in the game. I have to alt-f4 or TP to get my video back. Sometimes when I TP the video still won't respond. I have reinstalled 4 times different hard drives and in different ways. Completely removed all game files from blizzard and reinstalled all of them again as well.
I am an IT tech, so I know basic troubleshooting steps. If you know why it freezes, it seems to be related to directX v9.
I am running into the same issue with Act 2 Desolate sands. This is really hurting my season experience as I cannot get the materials required to extract legendaries because of this bug. If anyone has any idea on how to fix I would be deeply appreciative.
From what i've tested it seems to be only certain areas within the map itself that cause this to happen; as I've entered from another route other than the waypoint into desolate sands. When I run towards the waypoint the screen freezes but gameplay continues. This has also happened during rifts. The only way I get my video back is by TPing and opening up my task manager.
I do not use turboHUD
I've tried windowed, Fullscreen, ect.
I've tried changing my graphic options around, even dropping resolution.
Any help would be great thank you
I was running some more tests, I went to uninstall Diablo III again and realized D3PTR was still installed. After removing the PTR my game seems to be working normally again.It's still broken
Thank you this seems to have fixed it.
Used 13.12 Dx9 dll files