Yet then you have massive amounts of threads about how they never talk to the community.
To be fair, I think they hyped it up too much through their ambiguous responses.
When someone tweets 'I really hope this year Diablo gets a huge announcement at Blizzcon' and the official Diablo twitter replies "Blizzcon will be really cool this year :-)", a Necro pack and D1-inspired dungeon isn't exactly what people expected.
Then it loops into people overhyping things.
The tweet said "cool" not OVER THE TOP FUCKING AWESOME WORLD BREAKING CONTENT!!!!
Yes, which I think Blizzard shouldn't have responded. If there's any tweet to reply to, don't ambiguously confirm the one assuming a 'huge announcement' .
You do realize the incessant whining puts the Development team and Company as a whole in a no win situation right?