One bad experience with a customer constitutes you publicly shaming him because of his popularity to gain sympathy to you not being able to talk it out with the customer and resolve the issue or agree to disagree.......there are much worse people out there than one person who wants your services. Yes, it sucks it ended badly, and you want others to feel for you. Both of you could have handled it better. If the customer thinks you did something poorly they will tell more people than if you did good.
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One bad experience with a customer constitutes you publicly shaming him because of his popularity to gain sympathy to you not being able to talk it out with the customer and resolve the issue or agree to disagree.......there are much worse people out there than one person who wants your services. Yes, it sucks it ended badly, and you want others to feel for you. Both of you could have handled it better. If the customer thinks you did something poorly they will tell more people than if you did good.