Someone once said, "The customer isn't always right, but he's still the customer.".
It's a bizarre business model EA has adopted, as far as I'm concerned. I suppose their profits from BF3 preorders et al are worth the customer dissatisfaction to them - I'm certainly more uneasy about SW:TOR than I was before having skimmed through their terms. -.-
In Terms of Service: As a Tester, you are invited to play beta games for the sole purpose of evaluating the games and identifying errors. Nothing in these guidelines, or on this site, shall be construed as granting you any rights or privileges of any kind with respect to the beta games or content that you find here. The beta games are provided for testing on an "as is" and "as available" basis and we make no warranty to you of any kind, express or implied.
Additionally: NO WARRANTY IS GIVEN ABOUT THE QUALITY, FUNCTIONALITY, AVAILABILITY OR PERFORMANCE OF EA SOFTWARE OR EA SERVICES. EA DOES NOT ASSUME LIABILITY FOR INABILITY TO OBTAIN OR USE ANY CONTENT, ENTITLEMENTS, GOODS OR SERVICES. EA PROVIDES EA SERVICES ON A COMMERCIALLY REASONABLE BASIS AND DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE EA SERVICES AT TIMES OR LOCATIONS OF YOUR CHOOSING, OR THAT EA WILL HAVE ADEQUATE CAPACITY FOR EA SERVICES AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH EA OR ITS LICENSORS ARISING OUT OF OR RELATING TO EA SERVICES AND/OR EA PRODUCTS IS TO STOP USING EA SERVICES, AND TO CANCEL YOUR ACCOUNT.
Sadly you did sign away all your rights to being upset about not getting into the Beta when you agreed to these terms, regardless of what the advertisement said. While it seems underhanded, it is technically your fault for not reading it all thoroughly.
I was going to say that, if the only reason you bought it through Origin was for the Beta, the least you could do at this point is get your money back (and they may do that for you through customer service, might be worth a shot), but it also stipulates in their Terms of Sale that they won't refund your money. "Subject to the following paragraph, there are no refunds for products or services purchased on our Websites." [The paragraph that follows refers exclusively to members of the EU]
TL;DR - Multi-billion dollar corporation removes your rights to being upset about this by making you sign their ToS and agree to their Terms of Sale. Whether you see them as good business practices or not, you agreed to having no rights.
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Additionally: NO WARRANTY IS GIVEN ABOUT THE QUALITY, FUNCTIONALITY, AVAILABILITY OR PERFORMANCE OF EA SOFTWARE OR EA SERVICES. EA DOES NOT ASSUME LIABILITY FOR INABILITY TO OBTAIN OR USE ANY CONTENT, ENTITLEMENTS, GOODS OR SERVICES. EA PROVIDES EA SERVICES ON A COMMERCIALLY REASONABLE BASIS AND DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE EA SERVICES AT TIMES OR LOCATIONS OF YOUR CHOOSING, OR THAT EA WILL HAVE ADEQUATE CAPACITY FOR EA SERVICES AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH EA OR ITS LICENSORS ARISING OUT OF OR RELATING TO EA SERVICES AND/OR EA PRODUCTS IS TO STOP USING EA SERVICES, AND TO CANCEL YOUR ACCOUNT.
Sadly you did sign away all your rights to being upset about not getting into the Beta when you agreed to these terms, regardless of what the advertisement said. While it seems underhanded, it is technically your fault for not reading it all thoroughly.
I was going to say that, if the only reason you bought it through Origin was for the Beta, the least you could do at this point is get your money back (and they may do that for you through customer service, might be worth a shot), but it also stipulates in their Terms of Sale that they won't refund your money. "Subject to the following paragraph, there are no refunds for products or services purchased on our Websites." [The paragraph that follows refers exclusively to members of the EU]
TL;DR - Multi-billion dollar corporation removes your rights to being upset about this by making you sign their ToS and agree to their Terms of Sale. Whether you see them as good business practices or not, you agreed to having no rights.
Edit: ToS not ToA >.<