Ha! That's a laugh. Customers make impossible/illegal demands all the time.
Rollback Post to RevisionRollBack
I grew up gaming without internet forums. The entire phenomenon of being upset with a game developer makes no sense to me. No sense. I cannot imagine spending my time and energy being upset about something I choose to do for recreation.
I really don't have issue with someone wanting a refund after a few weeks (65+ hours) of play. The intention of a game like D3 is that it gets hundreds of hours of play over many years, and to understand whether or not you will enjoy it in this capacity, you would need to play it for at least 60ish hours to know for sure.
There is no basis for invoking a moral stand against what he did.
No where is any advert does it say that Diablo 3 will give you hundreds of hours of play. Just like some people play Civilization for 1 campaign and some play it constantly for hundreds of hours. Just like Skyrim, some played 20-30 hours enjoyed it and moved on and I know many have sunk 500+ hours into it. Diablo 3 is just like any other game and the number of hours you play it is dependent on your enjoyment of the game.
You spent 65 hours playing a game, want a refund and you don't think it is a moral issue? Of course it is. All gamers are disappointed by a game some where along the way. You accept it and handle it in a responsible and mature method.
I stand by my opinion, (and it is an opinion not an attack). The OP is a douche with no morals.
You played the game for 65 hours, that's less than $1 / hour. You're just as bad as the idiots who order food at a restaurant, eat the plate clean, and then ask for their money back because it "wasn't good" or some other rubbish. You're lucky they gave you a refund, I wouldn't have.
Sometimes you buy something, a game, a music CD, whatever, and it's not all that you had hoped for. That doesn't give you the right to a refund. Buyer beware, sometimes you make a bad buy (though you didn't seeing as you played the thing for 65 hours). That's your problem, not theirs. The game wasn't defective.
I really don't have issue with someone wanting a refund after a few weeks (65+ hours) of play. The intention of a game like D3 is that it gets hundreds of hours of play over many years, and to understand whether or not you will enjoy it in this capacity, you would need to play it for at least 60ish hours to know for sure.
There is no basis for invoking a moral stand against what he did.
No where is any advert does it say that Diablo 3 will give you hundreds of hours of play. Just like some people play Civilization for 1 campaign and some play it constantly for hundreds of hours. Just like Skyrim, some played 20-30 hours enjoyed it and moved on and I know many have sunk 500+ hours into it. Diablo 3 is just like any other game and the number of hours you play it is dependent on your enjoyment of the game.
You spent 65 hours playing a game, want a refund and you don't think it is a moral issue? Of course it is. All gamers are disappointed by a game some where along the way. You accept it and handle it in a responsible and mature method.
I stand by my opinion, (and it is an opinion not an attack). The OP is a douche with no morals.
Are you implying that Diablo's fanbase doesn't expect years of play?
Check all the "WTF no end game blah blah" threads on this very site if you need a refresher. Of course I didn't mean to imply that the game was advertised directly stating "years and years of gameplay". In the end, that is subjective. However, Blizzard knows damn well what the fans expect.
The OP expressed his opinion that D3 doesn't offer the re-playability he had hoped for and 65 hours is but a drop in the bucket. IT is not enough time to run one character all the way through and experience a great deal of content. If he was dissatisfied after 65 hours, that means he understood he wasn't happy with the product before really experiencing much of what the product offers.
You played the game for 65 hours, that's less than $1 / hour. You're just as bad as the idiots who order food at a restaurant, eat the plate clean, and then ask for their money back because it "wasn't good" or some other rubbish. You're lucky they gave you a refund, I wouldn't have.
He took advantage of Blizzard's 30 day return policy. There is nothing immoral about returning a game within the confines of the companies own return policy.
If you buy CoD or Battlefield and finish the game in 4 hours, then take it back, does that make it right?
Having played 65 hours and experienced Inferno means he's experienced the game. He has accomplished the majority of what the game has to offer.
I've worked in a bookstore and our policy is that every purchase may be refunded up until 40 days after a purchase, UNLESS the book has been read. If the spine is crackled and the pages colored, then the book has been used and we can refuse a refund. If a customer asks why, firstly we reply that we're running a store, not a library. Secondly, and my favorite reply, if a person has read a book, whether he/she liked it or not, the information contained therein has been taken. Likewise, if a person sits in the shop for an extended period, reading huge portions of a book, we inform them that the price on the back reflects the information contained within, so if they read the entire book without paying, then they're basically stealing the hard work the author tried to capture.
I'm not calling the OP a thief, but I am saying that he has already taken a large portion of what Blizzard has been tirelessly working on for the past few years. In all the years I worked in retail, I never had anyone bring a book back claiming he wanted a refund because the story isn't his style. That's the point of a blurb, just like games have demos and gameplay vids these days. From my experience in retail, I definitely think this is way beyond the line.
I think the op did try very hard to enjoy the game, he really got the game a fair chance. He planned to play it in and out, to farm it like crazy maybe. I know i did. He wanted it to be great, and it wasn't so in the end there was nothing in it to sustain him at all.
Blizzard said they were going to work on Inferno and they are already working on items. Clearly they are still refining the gameplay process. So I doubt he gave it a good shot, or else he would have waited. No, he got what he wanted out of the game, and moved on.
I've worked in a bookstore and our policy is that every purchase may be refunded up until 40 days after a purchase,UNLESS the book has been read.
Diablo 3 is a PC game. You didn't think Diablo 3 was a book, did you?
Is the author of this book going to add new content and edit certain chapters to make the book better, all free of additional charge?
Blizzard knows that when people buy a Diablo game, they expect it to hold their interest for hundreds of hours.
I love the game. If many of you shared the OP's opinion that it was disappointing, I bet you'd think it was suddenly OK to return it after 65 hours of play.
.... try working in customer service. No, the customer is a f**king idiot.
So true. A place I worked, the owners never had the balls to tell to the customer what they were doing was a bad idea until it had gone on too long and we had to drop the account/get stuck with an unprofitable product.
I've worked in a bookstore and our policy is that every purchase may be refunded up until 40 days after a purchase,UNLESS the book has been read.
Diablo 3 is a PC game. You didn't think Diablo 3 was a book, did you?
Is the author of this book going to add new content and edit certain chapters to make the book better, all free of additional charge?
Blizzard knows that when people buy a Diablo game, they expect it to hold their interest for hundreds of hours.
I love the game. If many of you shared the OP's opinion that it was disappointing, I bet you'd think it was suddenly OK to return it after 65 hours of play.
No, this is the burrito thing all over again, but this is far closer. The point I was trying to make is, both books and games are IPs that are developed over long periods of time. Diablo 3 is conceived and developed by Blizzard over the span of years, just like Harry Potter belongs to JK Rowling and likewise took many years to complete.
Actually books go through revisions all the time. Even popular fiction such as Stephen King's Gunslinger went through rewrites. Since novels are slowly growing into an electronic medium, I'm positive that it will also get to a stage where your e-reader will be able to update editions on the fly at a reduced cost.
And I don't share the OPs views, as I've proven through countless posts. In fact, I think he should have waited, the game is already solid and will only get so much better from here on.
And I don't share the OPs views, as I've proven through countless posts. In fact, I think he should have waited, the game is already solid and will only get so much better from here on.
Here's where we're gonna agree.
I get that some people may not like D3, but the OP said he's a D2 vet.....and I don't get it? How does someone that liked D2 not dig this game? It's like hearing someone say they don't like chocolate.
OP would've been better off putting the game up for a few and getting back into it after some patches....maybe after the expansion. It would've saved him the trouble of buying it again.
Look, another self-important clown thinks we give a fuck about his opinion.
If he really was here just to let people know that they can get a refund if they want it (like some people defending the OP suggest) he would've posted it and left.
The fact that he played 65 hrs doesn't matter. The game is actually good until you reach inferno where you find out that the way you been playing your character and wanted to play is scrapped and now you have to : -be super defensive as melee or -be super offensive glass cannon as a range. So the game changes when you get to inferno, he probably had to play longer to find out if it changes, and it doesnt. So the game doesnt deliver what is expected of it, now he wants he refund and got it, good.
Personnaly i feel riped off from buying the game, wish i could get a refund but then again my account is now worth way more than a refund so might as well stick with it until i sell it all. Might wait for a big patch with alot of inferno changes to see if they take a good new direction. But knowing blizzards, good patch will be at least another month or 2...
Are you implying that Diablo's fanbase doesn't expect years of play?
Check all the "WTF no end game blah blah" threads on this very site if you need a refresher. Of course I didn't mean to imply that the game was advertised directly stating "years and years of gameplay". In the end, that is subjective. However, Blizzard knows damn well what the fans expect.
The OP expressed his opinion that D3 doesn't offer the re-playability he had hoped for and 65 hours is but a drop in the bucket. IT is not enough time to run one character all the way through and experience a great deal of content. If he was dissatisfied after 65 hours, that means he understood he wasn't happy with the product before really experiencing much of what the product offers.
I don't need to check any threads. The original Diablo 2 never imagined it would result in hundreds of hours of gameplay. The leveling till 99 and etc to extend gameplay was all added after the first expansion.
Likewise, when you design a game like Diablo 3, it does make sense not to implement the lvl 99 limit. They know and we know there will be at least 1 expansion, hopefully 2-4. to that end, they made a really really hard mode, called it inferno and "normal" players will hit a brick wall and need to gear up for the game. That is the design for longivity for Diablo 3, it is not years and years, it is long enough till the expansion is ready.
Blizzard's policy and many retailers, put in refunds partly because it is expected, partly for good will, and partly because people do legitimatly not like their product. But humans being humans will always try to game the system, which is what the OP did. The refund is mainly intended for people who found out their PC could not run the game, or after a few hours truly did not like the gameplay.
I myself will watch a movie till the end no matter how bad because I paid for that ticket or rental. But that's 2 hours, 3 hours tops. What the OP did was spend 65 hours playing a game that he now says sucks. NO ONE spends 65 hours doing something they don't enjoy.
Hence, he is gaming the system, which calls his morals or lack of them into question. Not everyone does this but it is exactly because of these immoral people that health care costs are through the roof, fakeing accidents, making false claims etc. Dont get me wrong, I don't like the big insurance firms either (and I have no particular like/hate for Blizzard) but when people game the system, business are forced to put measures in place. End result, regular consumers suffer.
Wow.... this thread still going huh. Guess I'll add to it.
This is what all of you need to know, it's a whiny thread from a derpa derp who is no longer on these forums and hopefully not apart of this community anymore. The fact that people keep posting is a reminder of how many bandwagon community members are just posting crap here and dragging things down.
/thread
Rollback Post to RevisionRollBack
Playing Diablo since 97. I know nothing and having nothing good to say, I be a troll.
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That's just me though. I have gotten nearly 100 hours of play now and that's well worth 60$ to me. I usually apply a dollar per hour enjoyment.
Ha! That's a laugh. Customers make impossible/illegal demands all the time.
No where is any advert does it say that Diablo 3 will give you hundreds of hours of play. Just like some people play Civilization for 1 campaign and some play it constantly for hundreds of hours. Just like Skyrim, some played 20-30 hours enjoyed it and moved on and I know many have sunk 500+ hours into it. Diablo 3 is just like any other game and the number of hours you play it is dependent on your enjoyment of the game.
You spent 65 hours playing a game, want a refund and you don't think it is a moral issue? Of course it is. All gamers are disappointed by a game some where along the way. You accept it and handle it in a responsible and mature method.
I stand by my opinion, (and it is an opinion not an attack). The OP is a douche with no morals.
Sometimes you buy something, a game, a music CD, whatever, and it's not all that you had hoped for. That doesn't give you the right to a refund. Buyer beware, sometimes you make a bad buy (though you didn't seeing as you played the thing for 65 hours). That's your problem, not theirs. The game wasn't defective.
Are you implying that Diablo's fanbase doesn't expect years of play?
Check all the "WTF no end game blah blah" threads on this very site if you need a refresher. Of course I didn't mean to imply that the game was advertised directly stating "years and years of gameplay". In the end, that is subjective. However, Blizzard knows damn well what the fans expect.
The OP expressed his opinion that D3 doesn't offer the re-playability he had hoped for and 65 hours is but a drop in the bucket. IT is not enough time to run one character all the way through and experience a great deal of content. If he was dissatisfied after 65 hours, that means he understood he wasn't happy with the product before really experiencing much of what the product offers.
BurningRope#1322 (US~HC) Request an invite to the official (NA) <dfans> Clan
He took advantage of Blizzard's 30 day return policy. There is nothing immoral about returning a game within the confines of the companies own return policy.
You people are being obtuse.
BurningRope#1322 (US~HC) Request an invite to the official (NA) <dfans> Clan
Having played 65 hours and experienced Inferno means he's experienced the game. He has accomplished the majority of what the game has to offer.
I've worked in a bookstore and our policy is that every purchase may be refunded up until 40 days after a purchase, UNLESS the book has been read. If the spine is crackled and the pages colored, then the book has been used and we can refuse a refund. If a customer asks why, firstly we reply that we're running a store, not a library. Secondly, and my favorite reply, if a person has read a book, whether he/she liked it or not, the information contained therein has been taken. Likewise, if a person sits in the shop for an extended period, reading huge portions of a book, we inform them that the price on the back reflects the information contained within, so if they read the entire book without paying, then they're basically stealing the hard work the author tried to capture.
I'm not calling the OP a thief, but I am saying that he has already taken a large portion of what Blizzard has been tirelessly working on for the past few years. In all the years I worked in retail, I never had anyone bring a book back claiming he wanted a refund because the story isn't his style. That's the point of a blurb, just like games have demos and gameplay vids these days. From my experience in retail, I definitely think this is way beyond the line.
Blizzard said they were going to work on Inferno and they are already working on items. Clearly they are still refining the gameplay process. So I doubt he gave it a good shot, or else he would have waited. No, he got what he wanted out of the game, and moved on.
Diablo 3 is a PC game. You didn't think Diablo 3 was a book, did you?
Is the author of this book going to add new content and edit certain chapters to make the book better, all free of additional charge?
Blizzard knows that when people buy a Diablo game, they expect it to hold their interest for hundreds of hours.
I love the game. If many of you shared the OP's opinion that it was disappointing, I bet you'd think it was suddenly OK to return it after 65 hours of play.
BurningRope#1322 (US~HC) Request an invite to the official (NA) <dfans> Clan
So true. A place I worked, the owners never had the balls to tell to the customer what they were doing was a bad idea until it had gone on too long and we had to drop the account/get stuck with an unprofitable product.
Actually books go through revisions all the time. Even popular fiction such as Stephen King's Gunslinger went through rewrites. Since novels are slowly growing into an electronic medium, I'm positive that it will also get to a stage where your e-reader will be able to update editions on the fly at a reduced cost.
And I don't share the OPs views, as I've proven through countless posts. In fact, I think he should have waited, the game is already solid and will only get so much better from here on.
Here's where we're gonna agree.
I get that some people may not like D3, but the OP said he's a D2 vet.....and I don't get it? How does someone that liked D2 not dig this game? It's like hearing someone say they don't like chocolate.
OP would've been better off putting the game up for a few and getting back into it after some patches....maybe after the expansion. It would've saved him the trouble of buying it again.
BurningRope#1322 (US~HC) Request an invite to the official (NA) <dfans> Clan
If he really was here just to let people know that they can get a refund if they want it (like some people defending the OP suggest) he would've posted it and left.
What a child.
Personnaly i feel riped off from buying the game, wish i could get a refund but then again my account is now worth way more than a refund so might as well stick with it until i sell it all. Might wait for a big patch with alot of inferno changes to see if they take a good new direction. But knowing blizzards, good patch will be at least another month or 2...
I don't need to check any threads. The original Diablo 2 never imagined it would result in hundreds of hours of gameplay. The leveling till 99 and etc to extend gameplay was all added after the first expansion.
Likewise, when you design a game like Diablo 3, it does make sense not to implement the lvl 99 limit. They know and we know there will be at least 1 expansion, hopefully 2-4. to that end, they made a really really hard mode, called it inferno and "normal" players will hit a brick wall and need to gear up for the game. That is the design for longivity for Diablo 3, it is not years and years, it is long enough till the expansion is ready.
Blizzard's policy and many retailers, put in refunds partly because it is expected, partly for good will, and partly because people do legitimatly not like their product. But humans being humans will always try to game the system, which is what the OP did. The refund is mainly intended for people who found out their PC could not run the game, or after a few hours truly did not like the gameplay.
I myself will watch a movie till the end no matter how bad because I paid for that ticket or rental. But that's 2 hours, 3 hours tops. What the OP did was spend 65 hours playing a game that he now says sucks. NO ONE spends 65 hours doing something they don't enjoy.
Hence, he is gaming the system, which calls his morals or lack of them into question. Not everyone does this but it is exactly because of these immoral people that health care costs are through the roof, fakeing accidents, making false claims etc. Dont get me wrong, I don't like the big insurance firms either (and I have no particular like/hate for Blizzard) but when people game the system, business are forced to put measures in place. End result, regular consumers suffer.
This is what all of you need to know, it's a whiny thread from a derpa derp who is no longer on these forums and hopefully not apart of this community anymore. The fact that people keep posting is a reminder of how many bandwagon community members are just posting crap here and dragging things down.
/thread